The owner update, drafted in twenty minutes
Turns this month's headline figures across departments into a one-page, plain-language owner update.
Time saved
TYPICAL TIME SAVED: AROUND 1 HOUR EVERY MONTH
THE GM & OWNER PLAYBOOK, GUIDE 10 OF 10.
GM & Owner
Draft next month's owner update in twenty minutes, not an hour at 7am.
Write next month's owner update in twenty minutes, not an hour before breakfast. 28 ready-made prompts for whoever ends up carrying all of it. Copy one, paste it in, use it today.
£19.99
LESS THAN THE COST OF ONE HOUR OF YOUR OWN TIME THIS WEEK.
INSTANT DOWNLOAD · FULL 30-DAY MONEY-BACK GUARANTEE
WHICH ONE ARE YOU?
Housekeeping's staffing gap, finance's variance report and an owner's difficult question all land on your desk the same afternoon, and each one needs a different kind of careful drafting before it goes anywhere.
Written by
Carefully refined by hospitality professionals in boutique hotels and international hotel groups.
HOW THIS WORKS
You do not need to know anything about AI
If you can send a WhatsApp message, you can do this.
1
Open a free AI app
ChatGPT, Claude, Microsoft Copilot or Google Gemini. On your phone or your computer. The free version is enough. You do not need to pay anyone but us.
ChatGPTClaudeCopilotGemini
2
Copy one of our prompts and paste it in
A prompt is just a set of instructions, already written for you. Change the bits in brackets to your own rooms, names and times.
3
Read what comes back and use it
It takes seconds. Change anything you do not like, print it, or send it to your team.
There is nothing to install. Nothing to set up. Nothing to connect to your booking system.
WHAT THE PAPERWORK IS COSTING YOU NOW
Operating costs grew roughly twice as fast as revenue across the industry last year, a squeeze that lands on the GM's desk more than anyone else's (CBRE, 2025).
73% of hotel owners say they want to use AI more than they currently do, they just don't know where to start, and the GM is usually the one expected to figure it out (Wyndham, 2026).
And every hour spent drafting the update is an hour not spent on the judgment call the update was actually about.
WORK OUT WHAT IT COSTS YOU A YEAR
£10,220
A YEAR, JUST ON LISTS, ROTAS AND PAPERWORK
THAT IS £256 PER ROOM, PER YEAR, ACROSS 40 ROOMS.
HOW YOUR FIRST WEEK GOES
Tonight
You finally have a plan.
Read the playbook and draft your next Monthly Owner Update with it, using this month's headline figures.
Tomorrow
You can see it working.
Run the Full-Property Morning Briefing for a week using each department's updates.
Friday
Try the SWOT Analysis Draft as a starting point for your next planning session.
WHAT THE PROMPTS DO FOR YOU
Ten jobs that stop eating your week.
These are ten of the prompts. The time savings are our own estimates, from using them in our own properties. They are not from an independent study, and your house may be quicker or slower.
Bad news delivered straight, without the spiral
Delivers difficult news to an owner straight, without minimising or overdramatising it.
Time saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER COMMUNICATION
The five things the whole team needs to know today
Turns today's data across the whole property into the five things the team must know today.
Time saved
TYPICAL TIME SAVED: 30–40 MINUTES EVERY BRIEFING
A hard conversation, planned before it happens
Helps you plan how to open a hard conversation with a team member clearly and kindly.
Time saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER CONVERSATION
Every department's status, at a glance
Summarises a quick status from each department head into what's on track, what needs attention, and what needs you this week.
Time saved
TYPICAL TIME SAVED: AROUND 1 HOUR PER REVIEW
Budget variances explained in plain language
Drafts a plain-language explanation of why a department came in above or below budget.
Cost saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER EXPLANATION
A fair review, grounded in real examples
Drafts a fair, specific review grounded in actual examples, not vague generalities.
Time saved
TYPICAL TIME SAVED: AROUND 30 MINUTES PER REVIEW
A capital request that makes its own case
Writes a numbers-first business case for a capital spend, covering cost, return and risk of not doing it.
Cost saved
TYPICAL TIME SAVED: AROUND 1 HOUR PER REQUEST
A leadership meeting that stays under 45 minutes
Groups what each department head wants to raise into a tight agenda that stays under 45 minutes.
Time saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER MEETING
Recognition that actually names what someone did
Drafts genuine, specific recognition that names exactly what someone did and why it mattered.
Time saved
TYPICAL TIME SAVED: AROUND 10 MINUTES PER NOTE
TRY ONE FOR FREE
Here is a free prompt. Use it on tonight’s work.
TRY IT FREE
Here's this month's headline figures across departments, revenue, occupancy, key issues, wins [paste]. Draft a plain-language monthly owner update: what happened, what we're doing about any issues, and what's coming up next month. Keep it to one page.
Small-property variant: works exactly the same whether the update is going to a management company, a co-owner, or just yourself, keeping score.
Run it before your next owner call, however that call happens for you. If it doesn't beat the blank page, you've lost twenty minutes. If it does, the other 27 prompts are £19.99.
WHAT YOU PAY
GM & Owner Playbook, £19.99
You get every prompt for this department in one download, today.
- Each one comes in three sizes: a few flats, a small B&B, or a full hotel
- Ready-made lists, rotas and checklists you can print
- A page of facts and figures to show your owner or your boss
- A simple plan for your first 30 days
- Free updates for life, and no subscription
AT CHECKOUT
Add the other nine departments for £79.01. That is all ten for £99, instead of £199.90 if you bought them one at a time.
THE NUMBERS
73%
of hotel owners say they want to use AI more than they currently do, and don't know where to start
Wyndham, 2026
98% / 32%
the gap between owners who've started with AI somewhere in the business, and those who've embedded it across day-to-day decisions
Wyndham, 2026
£19.99
the whole playbook, which is less than one hour of your own time this week
AI Hospitality Guide
WHAT’S IN EVERY GUIDE
- More than 25 prompts, ready to copy and paste
- A version of each one for a few flats, a small B&B or a full hotel
- Printable lists, rotas and checklists
- A page of facts and figures to show your owner or your boss
- A simple plan for your first 30 days
- Free updates for life, and no subscription
Written by hospitality operators, for hospitality operators. Download it and use it the same day.
THE GUARANTEE
Full 30-day money-back guarantee
Get a full refund of the purchase price within 30 days of purchase, no questions asked. Email hello@aihospitalityguide.com with the email address used for your order. Access to that order’s files ends once the refund is given. Refunds can take 5 to 10 working days to show on your statement.
NEXT
This is the last guide in the collection, the other nine, one per department, are built the same way.
GM & OWNER PLAYBOOK, £19.99