AIRBNB AND SHORT-LET HOSTS
You are the front desk, and the front desk never closes.
The message about the door code lands at 11:40pm, the one about parking lands while you are cooking, and the review you need to answer carefully is sitting there judging you all week. Nobody is covering the desk, because you are the desk, and every reply comes out of your own evening.
- About an hour a day back, on the jobs that always overrun
- Fewer things forgotten, and fewer angry messages to deal with
- Nothing to install, nothing to learn, and no subscription
£19.99, one payment. Full 30-day money-back guarantee.
Written by
Carefully refined by hospitality professionals in boutique hotels and international hotel groups.
HOW THIS WORKS
You do not need to know anything about AI
If you can send a WhatsApp message, you can do this.
1
Open a free AI app
ChatGPT, Claude, Microsoft Copilot or Google Gemini. On your phone or your computer. The free version is enough. You do not need to pay anyone but us.
2
Copy one of our prompts and paste it in
A prompt is just a set of instructions, already written for you. Change the bits in brackets to your own rooms, names and times.
3
Read what comes back and use it
It takes seconds. Change anything you do not like, print it, or send it to your team.
There is nothing to install. Nothing to set up. Nothing to connect to your booking system.
A FREE PROMPT FOR YOU
One prompt from the Front Desk & Reservations guide, free.
Run this once and you have a reply library for the questions that keep waking you up.
FRONT DESK & RESERVATIONS · FREE PROMPT
Here are the questions our guests ask most often, with our current answers in whatever form they exist [paste: notes, old emails, or just describe them in your own words]. Rewrite each as a warm reply under 60 words, in our voice: friendly, plain, no corporate phrases like 'we apologise for any inconvenience'. Then give me each one in three versions: pre-arrival email, WhatsApp/SMS, and OTA message. Lay it out so I can save it as a reply library.
WHAT IT COSTS
The whole Front Desk & Reservations playbook, £19.99.
Get Front Desk & Reservations, £19.99 →Want more than the desk sorted? The Host Pack is any three guides for £49.
WHAT’S IN EVERY GUIDE
- More than 25 prompts, ready to copy and paste
- A version of each one for a few flats, a small B&B or a full hotel
- Printable lists, rotas and checklists
- A page of facts and figures to show your owner or your boss
- A simple plan for your first 30 days
- Free updates for life, and no subscription
Written by hospitality operators, for hospitality operators. Download it and use it the same day.
THE GUARANTEE
Full 30-day money-back guarantee
Get a full refund of the purchase price within 30 days of purchase, no questions asked. Email hello@aihospitalityguide.com with the email address used for your order. Access to that order’s files ends once the refund is given. Refunds can take 5 to 10 working days to show on your statement.