No more guessing what to fix first
Sorts today's open tickets into urgent, same-day and can-wait, flagging anything open more than 48 hours.
Time saved
TYPICAL TIME SAVED: AROUND 20 MINUTES EVERY MORNING
THE MAINTENANCE & ENGINEERING PLAYBOOK, GUIDE 4 OF 10.
Maintenance & Engineering
Sort today's ticket queue before the coffee's ready. No more firefighting.
Sort today's list of broken things before the coffee is ready. 28 ready-made prompts for maintenance. Copy one, paste it in, use it today.
£19.99
LESS THAN THE COST OF ONE EMERGENCY CALLOUT.
INSTANT DOWNLOAD · FULL 30-DAY MONEY-BACK GUARANTEE
WHICH ONE ARE YOU?
A laundry boiler goes down mid-changeover with a full house checking in. The fix takes forty minutes once the part's sourced, working out it's failed twice before takes longer, because the warnings were never read together.
Written by
Carefully refined by hospitality professionals in boutique hotels and international hotel groups.
HOW THIS WORKS
You do not need to know anything about AI
If you can send a WhatsApp message, you can do this.
1
Open a free AI app
ChatGPT, Claude, Microsoft Copilot or Google Gemini. On your phone or your computer. The free version is enough. You do not need to pay anyone but us.
ChatGPTClaudeCopilotGemini
2
Copy one of our prompts and paste it in
A prompt is just a set of instructions, already written for you. Change the bits in brackets to your own rooms, names and times.
3
Read what comes back and use it
It takes seconds. Change anything you do not like, print it, or send it to your team.
There is nothing to install. Nothing to set up. Nothing to connect to your booking system.
WHAT THE PAPERWORK IS COSTING YOU NOW
Around 1 in 2 frontline hospitality workers, engineers and maintenance techs included, describe themselves as burned out, often from being permanently on-call (Axonify, 2024).
Operating costs, including repairs and energy, grew roughly twice as fast as revenue across the industry last year (CBRE, 2025).
And the recurring fault nobody had twenty spare minutes to spot costs more, every time, than the one that gets caught early.
WORK OUT WHAT IT COSTS YOU A YEAR
£10,220
A YEAR, JUST ON LISTS, ROTAS AND PAPERWORK
THAT IS £256 PER ROOM, PER YEAR, ACROSS 40 ROOMS.
HOW YOUR FIRST WEEK GOES
Tonight
You finally have a plan.
Read the playbook and run the Work-Order Triage Sort on tomorrow's ticket list.
Tomorrow
You can see it working.
Use the Guest-Reported Fault Reply on the next guest complaint about something broken.
Friday
Run the Recurring-Fault Pattern Check against 90 days of your work-order log.
WHAT THE PROMPTS DO FOR YOU
Ten jobs that stop eating your week.
These are ten of the prompts. The time savings are our own estimates, from using them in our own properties. They are not from an independent study, and your house may be quicker or slower.
Guest fault reports answered warmly, fast
Drafts a warm reply confirming a fault's logged, with a realistic timeframe and a gesture if it'll take a while.
Time saved
TYPICAL TIME SAVED: AROUND 10 MINUTES PER REPORT
Repeat faults caught before they cost more
Groups 90 days of work orders by room and fault type, and ranks by likely cost if left unaddressed.
Cost saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER SWEEP, AND CHEAPER FIXES
Contractors working the moment they arrive
Writes a clear brief so a contractor's working the moment they arrive, not re-diagnosing from scratch.
Time saved
TYPICAL TIME SAVED: AROUND 15 MINUTES PER CALLOUT
Preventive maintenance, finally scheduled
Builds a preventive maintenance schedule from your equipment list, flagging anything overdue.
Time saved
TYPICAL TIME SAVED: AROUND 1 HOUR PER SCHEDULE BUILD
Vendor quotes compared in minutes
Builds a side-by-side comparison of vendor quotes on price, lead time and anything unclear.
Time saved
TYPICAL TIME SAVED: AROUND 1 HOUR PER COMPARISON
Utility spikes caught before they run for months
Flags an unexplained spike in six months of utility usage before it's run unnoticed for three billing cycles.
Cost saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER BILL REVIEW
Fire and life-safety checks, covered
Builds a practical walk-round checklist for fire and life-safety systems, always paired with a certified inspection.
Time saved
TYPICAL TIME SAVED: AROUND 1 HOUR PER CHECKLIST BUILD
This week's maintenance, reported in one page
Turns this week's work-order data into a one-page report for the GM or owner.
Time saved
TYPICAL TIME SAVED: AROUND 30 MINUTES EVERY WEEK
The real cost of downtime, revealed
Works out what a piece of equipment being down actually cost, based on the figures you give it.
Cost saved
TYPICAL TIME SAVED: AROUND 20 MINUTES PER INCIDENT
TRY ONE FOR FREE
Here is a free prompt. Use it on tonight’s work.
TRY IT FREE
Here's today's open work-order list [paste: room, issue, how long it's been open]. Sort into urgent (guest-facing, safety-related), same-day, and can-wait, and flag anything that's been open more than 48 hours.
Host or small-property variant: paste whatever rough list you keep, a notes app, a group chat, a notebook photo transcribed, and the sort works the same way.
Run it tomorrow morning before you touch anything else. If it doesn't beat your usual first-twenty-minutes guesswork, you've lost nothing. If it does, the other 27 prompts are £19.99.
WHAT YOU PAY
Maintenance & Engineering Playbook, £19.99
You get every prompt for this department in one download, today.
- Each one comes in three sizes: a few flats, a small B&B, or a full hotel
- Ready-made lists, rotas and checklists you can print
- A page of facts and figures to show your owner or your boss
- A simple plan for your first 30 days
- Free updates for life, and no subscription
AT CHECKOUT
Add the other nine departments for £79.01. That is all ten for £99, instead of £199.90 if you bought them one at a time.
THE NUMBERS
~1 in 2
frontline hospitality workers, engineers included, describe themselves as burned out
Axonify, 2024
~30%
of a typical commercial building's energy use is estimated to be avoidable through better operational practice, not new equipment (cross-industry estimate)
ENERGY STAR / U.S. EPA
£19.99
the whole playbook, which is less than the cost of one emergency callout
AI Hospitality Guide
WHAT’S IN EVERY GUIDE
- More than 25 prompts, ready to copy and paste
- A version of each one for a few flats, a small B&B or a full hotel
- Printable lists, rotas and checklists
- A page of facts and figures to show your owner or your boss
- A simple plan for your first 30 days
- Free updates for life, and no subscription
Written by hospitality operators, for hospitality operators. Download it and use it the same day.
THE GUARANTEE
Full 30-day money-back guarantee
Get a full refund of the purchase price within 30 days of purchase, no questions asked. Email hello@aihospitalityguide.com with the email address used for your order. Access to that order’s files ends once the refund is given. Refunds can take 5 to 10 working days to show on your statement.
NEXT
Also chasing the same building faults across every department? The Ops Pack adds Operations + Health & Safety for £49.
MAINTENANCE & ENGINEERING PLAYBOOK, £19.99